Rabble Rousing Random Ramblings: A reverse brain drain?

January 11, 2006

A reverse brain drain?

The next time you're attended to by a call-center agent, the accent need not actually be a put-on!

An interesting article in BusinessWeek about how a lot of people from the US and Europe are taking up jobs in various call-centres in India either because they can't get a job in their own country or because there is a need for people who speak their language or just for the heck of it.

This isn't necessarily a new phenomenon. In April last year, CNet reported that back-packers from the UK were being hired by British companies in India to work as call-center agents/executives.

Rambled @ 6:30 PM

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2 comment(s)

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By Anonymous (Jan 12, 2006, 10:09:00 AM)

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By Anonymous (Jan 13, 2006, 10:03:00 AM)

I'd prefer if you posted comments with your real name to add more credibility to your opinions. Obviously comments containing offensive and unsuitable language will be deleted. The opinions in the comments are your own views. You are welcome to provide a URL to your own blog, especially if it discusses issues you find here.

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A reverse brain drain?

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